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Have questions about ChessHub? We're here to help! Choose your preferred way to reach us and we'll get back to you as soon as possible.

Email Us
support@chesshub.com
Response within 24 hours
Live Chat
Available 24/7
Typical response in 5 minutes
Business Hours
Monday - Friday
9:00 AM - 6:00 PM EST
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Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking the 'Forgot Password' link on the login page. Follow the instructions sent to your email to create a new password.
Can I upgrade my membership?
Yes! You can upgrade your membership at any time from your account settings. Premium members get access to advanced analytics and training features.
How do I report a bug?
Use our bug reporting form in the Help Center or contact our support team directly. Please include as much detail as possible about the issue.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various local payment methods. All transactions are secure and encrypted.